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Gift Card RefundsUpdated 5 months ago

We understand that returning an item can sometimes be a necessary step in the shopping process. To provide you with a convenient and flexible solution, we offer gift card refunds for eligible returns. If you have returned an item and are wondering what happens next, read on to find out the details of the gift card refund process.

Step 1: Return Approval and Processing

Once we receive your returned item, our team will carefully inspect it to ensure it meets the necessary return criteria. Please allow us up to 7-10 days to process your return. We appreciate your patience during this time, as return processing times may vary depending on factors such as shipping logistics and inspection procedures.

Step 2: Gift Card Refund

Upon approval of your return, we will issue a refund in the form of a store credit gift card. This gift card will be sent to you via email within 5-7 business days after your return has been processed. Please make sure to check your email, including your spam or junk folder, for the gift card notification.

Step 3: Using Your Gift Card

Once you receive your gift card, you can start using it for future purchases on our website. Simply enter the gift card code at the checkout page, and the corresponding amount will be deducted from your total order value. Gift cards are a flexible and convenient way to shop, allowing you to choose from our wide range of products.

Step 4: Gift Card Delivery Issues

In the rare event that you do not receive your gift card within 5-7 business days of it being delivered to our warehouse, please don't hesitate to contact our customer support team. We will promptly investigate the issue and ensure that you receive your gift card as soon as possible.

We appreciate your understanding and cooperation throughout the return and gift card refund process. If you have any further questions or concerns, please reach out to our customer support team at [email protected]. We are here to assist you and make your shopping experience as smooth as possible.

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