Shipping & DeliveryUpdated 11 days ago
Dressbarn.com currently ships to the 48 contiguous United States.
Order Processing
Orders begin processing shortly after they are placed. Once an order has been placed, it cannot be canceled or modified, including changes to the shipping address.
Please review your order details and shipping address carefully before completing your purchase.
Item Availability
Items available for purchase on Dressbarn.com are subject to availability and are generally sold on a first-come, first-served basis.
In rare cases, an item may become unavailable after an order is placed. If we are unable to fulfill an item, we will notify you and issue a refund for the affected item.
Select items may occasionally be offered for advance sale. When applicable, estimated availability or shipping information will be included with the product details.
Shipping & Delivery
Standard orders are generally expected to arrive within 5–7 business days after processing.
Delivery estimates include order processing and carrier transit time. Orders placed after business hours, on weekends or holidays, or during peak periods may take longer.
Delivery times are estimates and may vary based on the carrier, destination, item availability, weather, or other shipping conditions.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
Shipping and handling charges are non-refundable.
Split Shipments
Orders containing multiple items may ship from different locations and arrive in separate packages or on different dates.
There is no additional charge for split shipments.
Tracking Your Order
Once your order ships, you will receive an email with available tracking information.
Please allow up to 24 hours for tracking information to become available or update within the carrier's system.
Shipping Addresses
Please make sure your shipping address is complete and accurate before placing your order.
Orders delivered to an incorrectly entered or outdated address may not be eligible for replacement or reimbursement.
If you choose to ship to a business, hotel, apartment or building receiving area, mailbox or package-receiving service, freight forwarder, or another location where someone may accept a package on your behalf, please make sure the location can receive your shipment.
Once carrier tracking confirms delivery to the shipping address provided with your order, Dressbarn is not responsible for loss, theft, misplacement, or third-party handling that occurs after delivery.
Delivery Issues
If tracking shows your package as delivered but you cannot locate it, check the delivery location, available carrier details, and anyone who may have accepted the package on your behalf.
If you still cannot locate your package, contact Customer Support so we can review the available delivery information.
If your package arrives with an item missing, please contact Customer Support within 30 days of delivery. We may request photos of the package, packing slip, and items received to assist with our review.
Need Help?
For shipping or delivery assistance, contact [email protected] or submit a Customer Support Request through our Help Center.